I stayed at this hotel for 4 days, it was amazing. Every staff member we met was so welcoming and great answering our questions. The space is clean and nice. The monkeys will eat out of your hands. Nobody hassled us about timeshares or revenue nonsense. The pool was quite chilly, however, the lagoon was a fantastic temperature. The onsite restaurants available after 6. The restaurant food was OKAY and buffet meals for breakfast and lunch was fundamental nothing amazing. If you adhere to simple things it is fine. Overall the food appeared pre frozen or made fried. The beef was dreadful and suspicious esp in the buffet I would not eat it unless you attentive look at it, but nothing got us ill, and the drinks are yummy… so do not eat only beverage. The Italian restaurant” los olives” was my favored the Salmon was great. Overall our stay was really pleasant, the only drawback was that the buffet nevertheless we did not starve. And the resort itself and the friendly team made it all better.
I’ve stayed here for Thanksgiving 2018, also went together with family. We had two suites in the Royal Club section. We also stayed here 5 decades ago, and that I had been curious to find out what changes occurred following the merger using Barcelo. I certainly prefer Royal Club into the remainder of the hotel, and I believe it’s absolutely worth the excess cost. It’s more quiet, personal, nearer to the shore, has multiple added amenities and choices. Our rooms were ideal, as a result of Mitzie in front desk, that managed to adapt our room requests. Amount of support in the Royal Club was totally amazing: what has been done to make us feel comfortable. Ladies at front desk, Paula, Mari, Valeri, Mitzie and many others, were super useful, and even ordered for yogurt, and apple juice to my children, when we could not locate any of the restaurants! Maid service was exceptional. She always was able to wash our rooms when we had been in the shore, and new towels were sent twice each day. Loved Royal Club restaurant, directly by the shore.
There’s a little beach by the Royal Club section, we discovered to be far better that the primary lagoon, because it did have no seaweed, water was composed most of the times we had been there, and it’s fine, soft sand for children to play. During our dinner, the waiter recommended the snook fishing in cozumel tour for families. I’ll take a look at it. On the days once the waves Royal section beach proved too large, we moved to the shore at Xcaret playground, which had no waves, and no seaweed, and children really enjoyed it. We had a terrific time, and would happily return again!
Loved the hotel, the majority of the food as well as the pools/amenities. Wifi was pricey and support spotty that made coordinating wedding occasions difficult for our team. We also shared with a connecting door having a young family whose kids liked to shout each night and morning and were not able to change rooms. More personal troubles but the hotel itself is really wonderful. I would return, but possibly request a space with no youthful family.
First time Visitors in Mexico, we really glad that we choose to come to this resort, the team is great and very friendly the rooms and the resort is very clean, the food is excellent lots of places to eat, fresh and different everyday, lots of pools and the beach is fantastic. Bars are everywhere. The wild life is beautiful very tropical and green as well.Very big resort and plenty to do lots of walking but we liked that, have small stores, and decent entertainment programs. The weather was nice but small rain and clouds otherwise it was about 25-27 degrees at the day and during the night around 20-22 degrees. One other great thing is you have access to Xcaret park through the hotel so that you just can walk in( tickets are 100-130$ USD per individual depending where you purchasing them). Overall fantastic experiences and recommend to visit. Thank you.
Hi there, me and my girlfriend are now at occidental in xcaret resort and it’s simply wonderful. The thing I enjoy the most is that the combination of (crazy) character and resort inside this hotel. You will find lots activities to perform, such as zipline, diving, and swimming with the dolphins and so forth. The people are so pleasant here particularly ROMAN DIAZ, this kind of humorous, helpful and polite man.
Our stay in Xcaret was fantastic! Very clean hotel and well preserved. Resort had birds, reptiles, deer which were often around which was a highlight of hotel. Large property that comprised large pool and a beach that has been nicely preserved. Additionally because of size of hotel it’s fantastic for carrying walks for site viewing, pictures or only a lot of exercise. I read several reviews before choosing this hotel and a lot of people complained of being harassed by timeshare personnel. This wasn’t true throughout our stay as if our loved ones wasn’t approached in any way. I guess certain individuals have negative opinions all of the time… the only cons I’d say that the hotel can enhance is totally free wifi as a piece of your stay and the principal buffet ought to remain with Mexican cuisine in any respect times with a couple choices of additional cuisine. Throughout our stay it appeared they needed a different cuisine every day such as French, Chinese, etc. which wasn’t the very best within our food preference, after all visit Mexico to consume their cuisine. We plan to return with more of their household.